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TEQ Awards
Our 1st place winning years: 2001 2002 2007 2009 2010 and 2011
Our 2nd and 3rd place winning years: 2004 2005 2006 2008 and 2012
Every year Domestic & General send out thousands of survey questionaires to their customers after a successful intervention by a repair agent. The survey asks the customer to "score" the service and presentation of the attending repair agent, as well as satisfaction ratings on all aspects of the repair service, from initial contact to completion. Each year the Total Excellence & Quality Award (TEQ) is awarded to the very best agents, who over a 12 month period have not only produced the top results but whose customers have recognised and appreciated the repair service.
2009
DAR (Rotherham) came out on top in the 2009 year, winning the award for 4th time in 1st place, our other winning 1st place years are 2001, 2002 and 2007.
In 2004, 2005, 2006 and 2008 we were either 2nd or 3rd in this very comprehensive, customer based, annual survey.
DAR (Rotherham) prides itself on doing a good job, delivering value for money backed with customer guarantees, after all, we want you as a customer for life, not just 1 repair job.
We take nothing for granted, the annual TEQ Award is the only recognised appliance repair service survey that reflects our industry and customers, we are very proud of our record and will work to maintain our standards.
2010
Following on into 2010 we have won the TEQ award once again, a great acheivement from all who work here, especially our engineers who are the face to face contact with the customers, well done to them.
The 2010 award cermony was held at the Swinton Park Hotel, Masham, near Ripon North Yorkshire. More on this as we receive it, just waiting for the local newspaper to cover the story....
It appears that, local firm does good is not quite as newsworthy as it once was. Even though we advertise in our local paper they won't cover the story unless they are paid for it. Therefore, its a case of some you win others you loose.
Best we try and have the same problem next year.......................
2011
And following on from 2010 we have just heard we have won the TEQ award for the 3rd year running and with a staggering score of 97% over the 12 months of the competion. Just brilliant work and dedication by everyone here at DAR and we would thank all of the D&G customers who took the time to answer the surveys and return them. Our success is because of you, thanks.
As yet we don't know where and when the award night will be, but we are already looking forward to bringing home the 2011 trophy for our cabinet.
2012
Just had a phone call advising we have come 2nd in the TEQ award for 2012.... no info as yet as to who won, but congrats to them... GT Electrical in Hull came 3rd, congratulations to Nigel and Laura Bell who are previous winners of this Trophy
This was the 2009 newspaper article published in the Rotherham area.
Click on image to view full size.
We call you...
See below for more information on the services we provide
Bosch, Whirlpool, Diplomat, Beko, Hotpoint, Indesit, Kenwood, Baumatic, Neff, CDA, Zanussi, Electrolux, and all major brands, we are repair experts on dishwashers, with years of experience. Trust a good local company to get your dishwasher working again, expert service, expert repair. All of our repairs are carried out in your home, we do not remove your appliance, we repair in front of you... the customer. Based in Rotherham, South Yorkshire, we cover the following areas of Sheffield:
Dore, Totley, Bradway, Millhouses, Ecclesall, Crookes, Crosspool, Fulwood, Lodge Moor, Tapton Hall, Fox House, Hallam, Rivelin, Stannington, Wortley, Loxley, Wadsley Bridge, Hillsborough, Worral, Grenoside, Wharncliffeside, Wisewood, Oughtibridge, Deepcar, Stocksbridge, Greenmoor, Thurgoland, Oxspring, Springvale, Penistone, Hoylandswaine, Wortley, High Green, Howbrook, Chapletown, Tankersley, Shiregreen, Parsons Cross, Firth Park, Wincobank, Wadsley Bridge, Malin Bridge, Burngreave, Grimesthorpe, Tinsley, Darnall, Norfolk Park, Attercliffe, Manor, Norton, Norton Lees, Orgreave, Catcliffe, Treeton, Heeley, Woodhouse, Woodhouse Mill, Ridgeway, Hemsworth, Hackenthorpe, Westfield, Waterthorpe, Beighton, Southall, Holbrook, Halfway, Middle Handley, Killamarsh, Eckington, Dronfield, Dronfield Woodhouse, Coal Aston, Aston, South Anston, North Anston, Swallonest, Aughton, Marsh Lane, Rivelin Valley, Wales, Kiveton Park, Todwick. The S1 to S26 and S35 and S36 postcodes
And in Rotherham:
Rawmarsh, Parkgate, Greasbrough, Wentworth, Harley, Upper Haugh, Nether Haugh, Hoober, Thorpe Hesley, Scholes, Kilnhurst, Wath, Swinton, Mexborough, Denaby, Old Denaby, Conisborough, Parkgate, West Melton, Brampton, Swinton, Brampton Bierlow, Wingfield, Kimberworth, Masbrough, Whiston, Wickersley, Broom, East Dene, East Herringthorpe, Thrybergh, Bramley, Maltby, Thurcroft, Dinnington, Stainton, Clifton, Braithwell, Micklebring, Brecks, Stag, Moorgate, Brinsworth, Canklow, Ravenfield, Old Ravenfield . The S60 to S65 postcodes
And in Barnsley
Wombwell, Darfield, Thurnscoe, Great Houghton, Little Houghton, Cundy Cross, Barnsley town centre, Cudworth, Grimethorpe, Shafton, Brierley, Carlton, Athersley, Mapplewell, Staincross, Darton, Kexbrough, Silkstone, Silkstone Common, Hoylandswaine, Higham, Dodworth, Pogmoor, Gawber, Kingston, Hoyland, Elsecar,,,,,,,, basically the S70 to S75 postcodes. |
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We can repair freestanding or integrated ovens and cookers, we carry a good stock of quality genuine fan elements for all popular makes, such as.......
AEG, ARISTON, BAUKNECHT, BEKO, BELLING, BENDIX, BOSCH, BRANDT, CDA, CREDA, CROSSLEE, DAEWOO, DE DIETRICH, DIPLOMAT, ELBA, ELECTROLUX, FLAVEL, HOMARK, HOOVER, HOTPOINT, HJA (HOWDENS), HYGENA, IGNIS, INDESIT, KENWOOD, LEC, LEISURE, LG, NEFF, NEW WORLD, PARKINSON COWAN, QA, RANGEMASTER, SAMSUNG, SCANDINOVA, SERVIS, SHARP, SIEMENS, SMEG, STOVES, TECNIK, TECHNIC, TEKA, TRICITY, WHIRLPOOL, WHITE KNIGHT and ZANUSSI
Buy Spares for your oven and cooker and have it delivered to you, spare parts at UKanFixit |
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We repair Washing Machines, Washer Dryers and Tumble Dryers If you just want to buy a spare part, go to spares for appliances
We are a local company and repair in all of the following areas:
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